Vendor Terms of Service

Who Can List

Saavara is open to licensed businesses and sole traders who offer wedding-related services. You must be at least 18 years old and your services must be genuinely relevant to weddings and celebrations.

We welcome vendors who serve all traditions — South Asian, interfaith, multicultural, and everything in between. If you serve couples from any background, you belong here.

Your Listing

You're responsible for keeping your profile accurate — that means pricing, availability, location, and service categories. Don't misrepresent what you offer. Outdated or misleading listings may be removed without notice.

Religious & Cultural Competency

If you list yourself as specializing in specific traditions — for example, "South Asian weddings," "Halal catering," or "Sikh ceremony photography" — you're representing that you have genuine experience serving those communities respectfully.

Don't claim specializations you don't have. Couples making important decisions for their wedding ceremonies are trusting that representation.

Receiving Inquiries

When a couple reaches out through Saavara, respond promptly and professionally — we recommend within 48 hours. Contact details shared through inquiries may only be used to respond to that specific inquiry, not added to general marketing lists.

Don't take conversations off-platform to avoid our policies. Once you've connected, you're free to complete your booking directly with the couple.

Prohibited Conduct

As a vendor on Saavara, you agree not to:

• —Post fake reviews or pay for positive reviews
• —Discriminate against couples based on religion, culture, ethnicity, or sexual orientation
• —Use Saavara leads to send unsolicited marketing messages
• —Misrepresent your qualifications, experience, or past work
• —Create multiple listings for the same business
• —Post pricing you have no intention of honoring

Your Content

You own your portfolio photos and business description. By listing on Saavara, you give us a license to display them on your profile and in search results. We may also feature your work in platform marketing — always with appropriate attribution.

Make sure you own or have rights to everything you upload, including photos with people in them (you need releases where required).

Disputes with Couples

Contracts and payments are directly between you and the couple. Saavara is not a party to those agreements and isn't liable for disputes, non-payment, cancellations, or service issues.

If a serious dispute arises, we may temporarily disable your listing while we review it — particularly if concerns about fraud or misrepresentation are raised.

Removal & Suspension

Saavara can remove listings or suspend vendor accounts for violating these terms, receiving consistent complaints from couples, or posting inaccurate information. We'll make reasonable efforts to notify you.

You can appeal a removal by emailing our contact form within 14 days.

Questions?

Email us at our contact form — we're happy to help.